For the Uk Mainland, Northern Ireland, Wales and parts of Scotland deliveries must be made by the Monday 18th December for Christmas Delivery. Deliveries for Highlands and Islands of
Scotland, Isle of Man, Isles of Scilly, Channel Islands and Southern
Ireland must be made by Wednesday 13th December for Christmas Delivery.
Deliveries will cease over Christmas and
New Year, between Tuesday 19th December until Wednesday 3rd January
after which deliveries will commence again. You can still order
your items 24 hours/day however, but there is no 48 hour or 24 hour
service within this period, so goods will be sent from the 3rd January
onwards. Everyone at KIDSKI wishes you a very Merry Christmas and
a Happy New Year.
we aim to give you the customer the best possible
service that we can. We will go out of our way wherever it is physically
possible to get your goods to you. (check out some of our customers
comments here). To help ensure this we send everything as 'recorded
delivery' which means that you have to sign for your parcel when
it arrives. This helps us to track your order should anything ever
go wrong. There are several types of delivery dependent upon where
you live and how quickly you want your order.
Orders are usually
processed on the same working day that the order is received by
us (Between the normal working hours of 9am to 5pm), any order taken
after that time will be processed on the next working day.
use PARCELFORCE INTERNATIONAL and the Royal Mail Special Delivery
Service as our carriers but may from time to time use another carrier
We are not always able to guarantee
the 48 hour and 24 hour service on orders received on Fridays.
In other words, if you place an order on the Friday, you may not
actually receive your goods until the following Monday or Tuesday
as deliveries are not made over the weekends. If you have
any queries at all about any aspect of deliveries please call us.
charges are as follows.
(allow 14 days)
Northern Ireland, Wales & parts of Scotland excluding Highlands
& Islands of Scotland, Isle of Man & Isles of Scilly
European Destinations (including Channel Islands & Southern
of the world
regret that we are not able at this time to
ship International Orders outside of European destinations,
but we are hoping soon to be able to extend this service
to our overseas customers. For more information see our
FAQ section in the search menu.
| Dear "Kidski" team,
The above order, which I needed urgently, has arrived in good
time; the quality is great, it fits really well, and my daughter
loves it! Thank you very much!
They've just arrived 8.30am today. Well done! Thank you so very
much for your help - all is calm, well almost!
As a management trainer I do lots of training in companies -
I now have a really good example of customer care to use to
set against all the negative examples that one experiences.
Very high quality service, I've already told others!
Many thanks again,
|Thank you very much for the ski outfits - unfortunately
were unable to take my youngest son and sent his items back
the Friday before we went - these were a pair of boots and a
ski all in one. Please confirm that you received these back
and have credited my account.
Everyone in our group was impressed with the outfit my other
son had and will be contacting you for next year - we will
definately be ordering again from you.
|I have just returned from our
ski trip and the first and second outfits for my girls were
just superb.Many thanks and successful trading to you - If I
ever need more ski- wear I will definitely look at your web
Regards Tessa Bullimore
|Just wanted to say thanks so much for the order
and for your help on the phone.
he order came through incredibly quickly (arrived yesterday)
and I was really impressed with the quality and prices of the
stuff. My daughter hasn't yet taken off her silver moonboots
except when unconscious.
Could have kicked myself when I discovered your site and saw
your fantastic prices just after I'd spent a small fortune in
Snow and Rock.
In fact I was very impressed all round and will certainly use
the site again
Yours Deborah Mills
|Just a short note to thank
you for the very prompt delivery. The sizing of the items is
perfect and they arrived within 2 days of ordering.
Regards Sandra Simmonds
Just a note to say how fantastic the stuff is - has been
a great success at home.. so fingers crossed on the slopes!
The 104cm suit arrived today and fits exactly. My son is
thrilled and even in this hot June weather had to be bribed
to take it off!! I very much appreciated the high standard
of care we have received from your firm and look forward to
doing business in the future.
Dr. Kathryn Conway.
Just to say the boots were rec'd yesterday Wed 10/12 thank
service & good product.
I just wanted to write to say how impressed I am with your
website (easy to use, up to date, etc) and also with the service
which has been excellent
Mrs N Coles